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How much is JoyBidder?
JoyBidder comes with 30 days free trial, after that, you can still use JoyBidder to track/search auction items but can no longer place bids.
If you wish to continue to use JoyBidder to bid, you need to pay US $9.95 product registration fee.
Once registered, you can use the software for one year with free upgrades and email support.
After that, you will pay the US $6.95 renewal fee each year in order to continue using the software and getting upgrades and email support.
If you don't want to use the software, we'll refund your money within 45 days of purchase.
Which eBay sites does JoyBidder support?
JoyBidder supports 22 eBay sites, including eBay Motor.
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What operating systems is JoyBidder compatible with?
It is developed and tested on Windows XP, Ubuntu 8 and Mac OSX, it should run on any operating systems that have Firefox3
How do I install downloaded .xpi file
When you download JoyBidder from download sites, for example, download.com, softpedia.com, you get a .xpi file. This is the Firefox addon installation file. To install it, you just simply drag and drop the file to Firefox window, (don't drop it on the address bar)
I got "Invalid file hash (possible download corruption) -261" error during installation. How can I resolve this?
If you are using Firefox 3.5.1 and trying to download the latest version of JoyBidder from Mozilla web site. The download link on the Addon detail page won't work.
This is a known issue with Mozilla web site, until it is fixed, you can download either from the
Search Result page or from
this link.
If you are not using Firefox 3.5.1 or trying to dowloading older verisons of JoyBidder. Please see this Firefox Support Knowledge Base article for solution.
Here is a screen capture to how to Enable 3rd Party Cookies.
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Add eBay User ID
When you launch JoyBidder for the first time, you will be asked to add an eBay User ID.
You can also add more eBay User ID.
Here is how:
- Open User Manager dialog
- Select -Add User- in the list
- Enter eBay ID and Password
- Click Save button
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Update eBay User Information
If your eBay password is changed, or you want to change your shipping country or zip code.
Here is how:
- Open User Manager dialog
- Select the eBay User ID in the list
- Update the information you want to change
- Click Save button
Please always make sure you have the correct password and shipping information.
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Delete eBay User ID
- Open User Manager dialog
- Select the eBay User ID in the list
- Click the Delete button
[note] You cannot delete eBay User ID which has open auction items.
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Why does JoyBidder gives me the error message "cannot log into eBay" and "enter valid user id and password", when I try to add my eBay ID.
- 3rd party cookies are not enabled. When JoyBidder login to eBay, eBay will sent a cookie to your browser, since the login request is issued from JoyBidder, Firefox considered this cookie as a 3rd party cookie, (vs the same cookie you get when login from eBay's own login page).
If the 3rd party cookie is disabled, then JoyBidder cannot login in. Please enable 3rd party cookies. If you don't want to enable 3rd party cookies, you can add ebay.com (or other ebay international sites) to the exception list.
Enable 3rd Party Cookies
Add ebay sites to exception list
- eBay require a numeric security code to be entered on the eBay sign in page before you can be signed in with this eBay user. Please use your web browser sign in and out several times until eBay stop requiring the security numbers
I am a new user, how do I register?
- Click the Purchase tab, select "Product registration with one year license" option, and click Purchase button. This will take you to PayPal to complete the transaction.
- Within one day after payment is recevied, your should receive the product registration information in your PayPal email or email address you enterred during the purchase.
- Open JoyBidder and open License dialog. Click to see screen capture
- Copy the production registration code, paste it into the field, click register button.Click to see screen capture
I am a registerred user, how can I renew?
- Click the Purchase tab, select "One year license renewal" option, enter the registration code, and click Purchase button. This will take you to PayPal to complete the transaction.
- Within one day after payment is recevied, your should receive the product renew confirmation in your PayPal email or email address you enterred during the purchase.
- Open JoyBidder and open License dialog. Click to see screen capture
- Click update button. Click to see screen capture
Why I am having problems after upgrading to a new version?
Before you submit a bug report, you might want to
- Go to user manager and update your eBay user information
- Remove all the open items and add them back
New version of JoyBidder might need some additional information that are not tracked in the earlier version. By doing the above, you can make sure JoyBidder has all the information it needs. If it still doesn't work, please submit a bug report.
What does "maximum bid" mean?
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How much lead time should I set?
If you have a high speed connection and fast computer, you can have a smaller lead time. It is recommended to place an instant bid early in the bidding process.
so that you can find out:
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If the bid is successful or not. (Some times, eBay places restriction on bidding on certain items).
- How much time it takes eBay to process the bid.
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Do you store my eBay login information on your server?
Your user information is only saved to your own computer and only used by JoyBidder to login to eBay to track and place bids on your behalf.
User password is now encrypted since 1.3.5.
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Does my computer have to be on in order for the scheduled bid to work?
Yes. You computer has to be on and JoyBidder should be running in order for the scheduled bid to work.
You can have JoyBidder minimized. You can close Firefox browser.
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How can I receive SMS or Email alert when my sniper bid is lower than the minimum bid?
JoyBidder can send you SMS or Email via Twitter when your sniper bid is lower than the minimum bid, so that you might have a chance to adjust your sniper bid.
It is easy to set up, here is how
- Sign up a Twitter ID if you don't have one
- Have you Twitter ID follow joybidder
- Enter your Twitter ID in the JoyBidder Settings dialog
- Click the "Send a test message" button to send youself a test message
- You should receive the test message in your cell phone or email, depending on your Twitter setting
- That's it.
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Can I put my computer to standby mode and have it wake up before the snipe or every few hours to check the item status?
Yes, you can click the "Put your computer to standby mode" button on the toolbar. Your computer will be in standby mode and wake up to place the snipe or check the item status.
You can change the wake up time settings under Standby tab in the Setting dialog.
You should test if your computer supports this feature before you put it into real use. Here is how.
- Make sure you have at least 1 open item in JoyBidder
- Open Setting dialog
- Click the Standby tab
- Change the first dropdown to 3 minutes
- Save the setting
- Click the Standby button in the toolbar
- Your computer will go to standby and wake up in 3 minutes
Don't forget to change your setting back. You don't want to wake up your computer every 3 minutes in real use.
Note: This feature is only available for Windows users since 1.3.5
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Can I minimize JoyBidder to System Tray?
Yes, but it not enabled by default. Here is how to enable/disable it
- Open Setting dialog
- Click the Desktop tab
- Check (or uncheck if you want to disable) the Minimize to Tray checkbox
- Save the setting
Once it is enabled, minimize the JoyBidder window will put it into System Tray, and click JoyBidder icon in the System Tray to restore it.
Note: This feature is only available for Windows users since 1.3.5
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Can I lanuch JoyBidder from desktop short-cut?
Yes, Here is how to create a desktop short-cut for JoyBidder
- Open Setting dialog
- Click the Desktop tab
- Click the JoyBidder icon button on the right side of the Minimize to Tray checkbox
Note: This feature is only available for Windows users since 1.3.5
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What is bid group?
Bid group allows you to buy specified number of auctions from a list of auctions,
For example, there are a lot of auctions for iPhone, but you only want to get one.
Here is how to do it in JoyBidder:
- create a "iPhone" bid group in Group Manager, specify number of iPhones you want to buy
- search eBay and add all the iPhone auctions that you want to buy to "iPhone" bid group
- schedule a snipe for each of the items in the group
[tip]Scheduling snipe one item at a time is error prone and tedious, you can use Batch Snipe to schedule snipe on a large number of auctions in one shot
JoyBidder will bid on the item that ends first. If it wins the specified number of auctions, it will cancel all the rest scheduled snipes in the group.
But if it doesn't win, it will bid on the next item in the group.
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Batch Snipe
Batch Snipe allows you to schedule snipe on multiple auctions in one shot so that you don't need to do it one by one.
Here is how:
- Select the auction items in the Grid
- Click the Place Bid toolbar button
- Enter the max bid price
- Click Bid button
You should, in most cases, have Include Shipping checkbox selected so that JoyBidder can adjust the bid price based on the shipping cost of each auction.
For example, you have Batch Snipe two auctions, item A is free shipping and item B is $4.00. If you enter $50 in the Batch Snipe dialog and have Include Shipping checkbox selected,
JoyBidder will set $50 as max bid price for item A and $46.00 ($50-$4.00) for item B.
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Adding eBay Items from the Firefox Browser
- navigate to eBay View Item or Search Results page
- right click the browser window or the item link
- select Add to JoyBidder menu item
- select eBay User ID, if you have more than one
- optionally select Group
- click OK button
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Adding eBay Items using eBay Item Numbers
- click Add By Item Number(s) toolbar button
- type or paste the eBay item number(s) to Item #(s) field
[tip] multiple item numbers are deliminated by space, comma or line break
- select your eBay User ID, if you have more than one
- optionally select Group
- click OK button
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Importing from My eBay
- click Import Auctions from My eBay toolbar button
- select your eBay User ID, if you have more than one
- select which items you want to import (watching, active or selling)
- optionally select Group
- click OK button
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Adding BuyItNow Items
You can add BuyItNow items. It is not enabled by default. Here is how to enabled it.
- click the Help, About and Web Site toolbar button (the last toolbar button with question mark icon)
- select the Setting... menu item
- click the Other tab
- check Enable tracking Fix Price list type checkbox
- click the Save button
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Customize Grid columns
You can customize the Items Grid by adding or removing columns.
You can also change the order and width of the columns by simply drag and drop.
View demo.
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I have JoyBidder running on multiple computers. How to transfer item list from one computer to another?
First, you need to enable this function on JoyBidder running on both computers.You only need to this once.
- click question mark button (the last button on the toolar)
- select Setting... menu item
- click Server tab
- check Allow transfer items among multiple JoyBidder instances checkbox
- click the Save button
Next, from the JoyBidder you want to transfer items from, click the Upload toolbar button.
Then from the JoyBidder you want to receive the items, click the download toolbar button and select the One-time only option.
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I have JoyBidder running on multiple computers. How to transfer item list from one computer to another?
First, you need to enable this function on JoyBidder running on both computers.You only need to this once.
- click question mark button (the last button on the toolar)
- select Setting... menu item
- click Server tab
- check Allow transfer items among multiple JoyBidder instances checkbox
- click the Save button
Next, from the JoyBidder you want to transfer items from, click the Upload toolbar button.
Then from the JoyBidder you want to receive the items, click the download toolbar button and select the One-time only option.