Privacy Policy

Information Usage and Collection

JoyBidder.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to anyone. The information collected is only used by JoyBidder eBay Auction Sniper and JoyBidder.com to provide its services to the users.

eBay Account Information

JoyBidder eBay Auction Sniper only uses eBay username and password to login to eBay.com or other eBay international sites to retrieve auction information and place the bid on user's behalf. The eBay login information is stored encrypted locally on your computer and is not sent or stored at joybidder.com web site. However, in some cases, when additional service and support are requested by user, (for example, techincal support, server-based sniping service and etc), with user's consent, eBay user name and password will be stored encrypted in JoyBidder.com. JoyBidder eBay Auction Sniper also optionally uses user's shipping location to calculate the shipping fee of auction items.

eBay Auction Items Information

JoyBidder eBay Auction Sniper tracks eBay auction items. The data is stored locally on your computer. When you use "Transfer Items List Among Multiple JoyBidder instances" feature, your auction items list will be encrypted and stored temporarily on JoyBidder web site. The information is encrypted and can only be decrypted by the owner of the list.

PayPal Email Address

When you purchase or renew license, JoyBidder.com collects your PayPal email address so that payment can be transacted by PayPal. JoyBidder.com doesn't send unsolicited email to this email address. It is only uses to provide customer support, for example, to help user to recover lost registration code.

Bug Report

When user is assisted by JoyBidder Support (joybidder.support@gmail.com), the user might be asked to provide detailed log/debug information which is also encrypted. Please make sure you are only doing this if it is requested by JoyBidder Support.